Case 08 / 14
Avore Services
Avore Services runs on a custom booking, CRM, and ops platform built for Dubai home services—beauty, cleaning, repairs, and more. Customers book standardised services at a time they choose; teams manage professionals, schedules, and delivery quality at UAE scale. Live at avoreservices.com.
- Role
- Platform design & full-stack engineering
- Scope
- Booking · CRM · Ops · Home services
- Region
- Dubai, UAE
- Category
- Platform
Engagement flow
01 Discovery
Mapped customer booking expectations and ops reality across multi-category home services in Dubai. Defined booking, CRM, and field assignment as one system—not three products.
02 Architecture
Designed a platform core for bookings, CRM records, professional assignment, and delivery status with room to scale across the UAE.
03 Build
Delivered booking, CRM, and internal tools as a connected stack from request through service completion.
04 Launch
Took the platform live for a renowned Dubai brand at avoreservices.com, with customers booking and ops running on the same foundation.
01
What was broken
Opportunity
Home-services platforms break when booking, CRM, and field ops live in separate tools. Avore needed one reliable system for multi-category at-home services while scaling professionals, schedules, and quality across the UAE.
Customers expect a polished booking experience; operators need end-to-end control from request to assignment to delivery. The stack had to support a market-leading Dubai brand, not a thin MVP booking widget.
02
What we built
Approach
We designed Avore’s full booking system, CRM, and internal tools as a connected platform—customer request through professional assignment and service delivery.
Scheduling, professional management, and operational surfaces were built for multi-service reality: beauty, cleaning, repairs, and more under one standardised booking model.
The customer experience emphasizes high-quality, standardised services at a chosen time, while ops runs on tools purpose-built for Dubai-scale home-services delivery.
03
Why it matters
Impact
Customers get a dependable booking journey; operations runs on one platform instead of fragmented tools.
Avore operates a market-ready Dubai home-services stack live at avoreservices.com.
[ Deliverables ]
What we shipped
- 01Customer booking system for multi-category home services
- 02CRM for customer and service relationships
- 03Internal ops tools for assignment and delivery
- 04Professional and schedule management surfaces
- 05End-to-end booking lifecycle workflows
- 06Standardised service booking experience
- 07Production platform behind avoreservices.com
[ Capabilities ]
Product surface
- 01At-home service booking
- 02Multi-category catalogue (beauty, cleaning, repairs, more)
- 03Customer CRM
- 04Professional assignment workflows
- 05Schedule and capacity management
- 06Ops visibility across bookings
- 07Standardised service delivery model
- 08UAE-ready operational controls
[ Outcomes ]
What changed for the team
Qualitative results from the engagement—focused on clarity, control, and day-to-day usability.
One stack for booking, CRM, and ops
Customer booking that matches a premium Dubai brand
Clearer professional assignment and scheduling
Standardised multi-category service delivery
Operational control at UAE scale
Live platform at avoreservices.com
[ Stack ]
Built with intention
04 capabilities
Booking system
CRM
Ops platform
Home services
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